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Warranty & Returns

We only work with the best e-bike brands in the industry. Our brands stand 100% behind their products and are willing to back that up.

Every brand has different warranty and return policies. Please check below for your brand and if you have questions don't hesitate to contact us.

 

AmericanElectric/GenZe:

Warranty: 4 years on the motor. 2 years for electrical & frame. 1 year battery.
Return policy: last up to 14 days after you receive your e-bike.
Restocking fee: 15%

Click here for more detailed info!

 

Bam Power Bikes/Ewheels:

Warranty: 5 years all structural frame components and frame. 1 year for any defective parts.
Return policy: last up to 14 days after you receive your e-bike.
Restocking fee: 20%

Click here for more detailed info!

 

Ecotric:

Warranty: 18 months
Return policy: last up to 30 days after you receive your e-bike.
Restocking fee: 20%

Click here for more detailed info!

 

Eunorau:

Warranty: 2 year warranty for the motor and battery, other electronic parts have a 1 year warranty.
Return policy: last up to 7 days after you receive your e-bike.
Restocking fee: 20%

Click here for more detailed info!

 

Emojo:

Warranty: 1 year warranty on all main parts (frame, suspension, motor, controller, charger & battery).
Return policy: last up to 7 days after you receive your e-bike.
Restocking fee: 20%

Click here for more detailed info!

 

EV Rider:

Warranty: 3 year warranty on frame components.1 year warranty on electronics.

Return policy: last up to 30 days after you receive your scooter.
Restocking fee: 15%

Click here for more detailed info!

 

Green Bike – Electric Motion:

Warranty: 1 year warranty.
Return policy: last up to 14 days after you receive your e-bike.
Restocking fee: 15%

Click here for more detailed info!

 

Himiway:

Warranty: 2-year all-inclusive warranty.
Return policy: last up to 14 days after you receive your e-bike.
Restocking fee: 25%

Click here for more detailed info!

 

Jupiter Bike:

Warranty: 1 year
Return policy: last up to 90 days after you receive your e-bike.
Restocking fee: 10%

Click here for more detailed info!

 

NAKTO:

Warranty: 1 year
Return policy: last up to 14 days after you receive your e-bike.
Restocking fee: 20-35%

Click here for more detailed info!

 

Qualisports:

Warranty: 5 years warranty on frame and fork. 2 years battery warranty.
Return policy: last up to 7 days after you receive your e-bike.
Restocking fee: 0%

Click here for more detailed info!

 

Revi Bike (was Civi Bikes):

Warranty: All other component including store bought accessories warranty 1 year. Battery warranty: After 2 years our battery will deliver 70% of initial capacity assuming 800 complete charge/discharge cycles.
Return policy: last up to 7 days after you receive your e-bike.
Restocking fee: 20%

Click here for more detailed info!

 

Rambo Bikes:

Warranty: Lifetime warranty on the frame. 1 years on other parts.
Return policy: last up to 30 days after you receive your e-bike.
Restocking fee: 20%

Click here for more detailed info!